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Terms of Service

Last Updated: January 15, 2023

These Terms of Service ("Terms") govern your access to and use of the Aussie Adventures website (the "Site") and services. Please read these Terms carefully before using our Site or services. By accessing or using our Site, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Site, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Site or services.

We may modify these Terms at any time. If we make changes, we will provide notice by updating the date at the top of these Terms and, in some cases, providing additional notice (such as adding a statement to our homepage or sending you an email notification). Your continued use of the Site after the changes have been made will constitute your acceptance of the changes.

2. Eligibility

You must be at least 18 years old to use our Site and services. By using our Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

3. Account Registration

Some features of our Site may require you to register for an account. When you register, you agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

4. Booking and Payment Terms

4.1 Booking Confirmation

When you make a booking through our Site, you will receive a confirmation email once your booking has been processed. A booking is not confirmed until you receive this confirmation email.

4.2 Payment

Payment terms vary depending on the service booked. Generally, a deposit is required to confirm your booking, with the balance due before the service date. Specific payment terms will be outlined during the booking process.

4.3 Prices and Taxes

All prices displayed on our Site are in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated. Prices are subject to change until your booking is confirmed.

4.4 Third-Party Services

Some services offered through our Site are provided by third-party suppliers (e.g., hotels, tour operators). When you book these services, you may also be subject to the terms and conditions of these third-party suppliers.

5. Cancellation and Refund Policy

5.1 Cancellation by You

Cancellation policies vary depending on the service booked. Specific cancellation terms will be provided during the booking process and in your confirmation email. Generally:

  • Cancellations made 30 days or more before the service date may receive a full refund minus a processing fee.
  • Cancellations made 14-29 days before the service date may receive a 50% refund.
  • Cancellations made less than 14 days before the service date are generally non-refundable.

5.2 Cancellation by Us

We reserve the right to cancel or modify services due to circumstances beyond our control (e.g., weather conditions, insufficient bookings). In such cases, we will offer you an alternative service or a full refund.

5.3 Travel Insurance

We strongly recommend that you purchase comprehensive travel insurance to protect against unforeseen circumstances that may require you to cancel your trip.

6. User Conduct

You agree not to use our Site or services to:

  • Violate any applicable law or regulation
  • Infringe the rights of any third party
  • Submit false or misleading information
  • Interfere with the proper operation of the Site
  • Attempt to bypass any security measures
  • Engage in any activity that could harm or disrupt our systems or other users
  • Use the Site for any commercial purpose without our prior written consent

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content on our Site, including text, graphics, logos, images, audio, video, software, and the compilation thereof, is owned by Aussie Adventures or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Site for personal, non-commercial purposes. This license does not include the right to:

  • Modify or copy our materials
  • Use the materials for any commercial purpose
  • Attempt to decompile or reverse engineer any software contained on our Site
  • Remove any copyright or proprietary notations
  • Transfer the materials to another person or "mirror" the materials on any other server

7.3 User Content

By submitting content to our Site (e.g., reviews, comments), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

8. Limitation of Liability

To the maximum extent permitted by law, Aussie Adventures and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Site or services
  • Any conduct or content of any third party on the Site
  • Any content obtained from the Site
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability for any claim arising from or relating to these Terms or our Site shall not exceed the amount you paid to us during the six-month period preceding the date on which the claim arose.

9. Indemnification

You agree to defend, indemnify, and hold harmless Aussie Adventures and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site or services or your violation of these Terms.

10. Third-Party Links and Content

Our Site may contain links to third-party websites or services that are not owned or controlled by Aussie Adventures. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Aussie Adventures shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

11. Termination

We may terminate or suspend your access to our Site immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the courts located in Sydney, New South Wales, Australia, and you consent to the personal jurisdiction of such courts.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Aussie Adventures regarding our Site and services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning our Site and services.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Aussie Adventures
123 Explorer Street
Sydney, NSW 2000
Australia

Email: [email protected]

Phone: +61 2 8765 4321

Last Updated: January 15, 2023

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